FireFly’s wireless firing system has an operating range up to 300 feet (100 meters) and is compatible with using Wi-Fi. Wind, humidity and other variables can influence the Wi-Fi connection distance. You do not need your own Wi-Fi to use the FireFly. The Wi-Fi signal comes from the FireFly itself.

Yes you can. Go into the settings page on the FireFly application to change the Wi-Fi name and / or password. Please make sure you keep the password at least 8 keys of length. Please also ensure you change your Wi-Fi name and password while connected to all units of the FireFly at once.

FireFly will connect to the following Apple® devices: iPhone 6 and above, iPad (third generation and above), iPad Mini (all generations), iPad Air (all generations), and iPod Touch (fifth generation and above).

FireFly will also connect with Android™ devices equipped with Wi-Fi technology, including the Samsung Galaxy series.

All upcoming devices that support Wi-Fi technology and should connect to FireFly.

This happens when too many concurrent ignitions or talons/e-match are connected at once. The battery has entered self preservation mode. Plug in the unit and cycle the power on/off. If this does not work, gain access to the internal battery by taking off the rubber legs and unscrewing the unit and unplugging and replugging in the battery.

If you replace the battery with lithium polymer. Do not turn on the Max unit with wires plugged in.

FireFly will work with any consumer-grade fireworks. Make sure to follow the instructions provided on each individual firework product’s package. Users can design their shows from a preloaded product catalog that includes the firing and effect times. If using a product that’s not in the catalog, you will have to calculate the firing time and effect time manually. At this time, users cannot add additional fireworks to the product catalog. Users also have the option to fire fireworks individually in manual mode.

If the product is not in the catalog, you can still fire it in Manual or Show Designer mode. You will have to calculate the firing time and effect time manually. At this time, users cannot add additional fireworks to the product catalog.

All consumer-grade fireworks can be fired in Manual mode.

Use the FireFly PowerPlate for best results.

The FireFly also can use 8 Duracell brand D alkaline batteries to maintain a high enough voltage to ignite the fuse. Nickel batteries don’t put out enough power to the heating coil. Battery life will vary, but many D alkaline batteries can last up to 50 hours.

After each ignition, fire without a fuse attached to allow the heat to clean the coil. You can lightly blow on the heating coil to rid the clip of any ash from the previous fuse. After each use, it is recommended to clean any significant debris from the heating coil to ensure future fuse connections being careful not to or break the coil wire.

Firefly is a Wi-Fi enabled device. The effective distance is 300 ft depending on the portable device you are using. You can extend the Wi-Fi range with additional FireFly units. Conditions such as line of sight, weather, and other devices in the area can affect this range.

Upon firing, the show downloads to the module. Once this occurs, you can walk back to your guests without fear of disconnecting from Wi-Fi. However, if Emergency Stop is required, you must move closer to the module to regain Wi-Fi connectivity. Do not approach the show if it is not safe.

You may only download purchased music if you’re using iTunes. Click on “import music” in the app and go to your iTunes music library. Choose the song you’d like and import it into the FireFly app. If you’ve purchased a song and it won’t import to the app, try deleting and re-downloading the song. If the song wasn’t downloaded recently, it might not be recognized by apple DRM.

At this time, up to three songs can be imported into a show in Show Designer mode.

Once you’ve designed a show, click “share show.” Anyone with the FireFly app can access the generated QR code. From the app home screen, have your friend click “show designer” at the bottom of the main menu. Then click “import show” and take a picture of the QR code to import the show. The show’s associated song title will transfer over, but the actual song will not transfer (because of music rights). To use the same song as an imported show, you will need to purchase the song.

In order to share your show, you need to have an internet connection.

The FireFly launch application allows for the connection of 100 FireFly units simultaneously. 

Yes! Join the community on Facebook on FireFly Firing System Users. See you there!

The FireFly module is placed too far from your Smartphone or tablet. The effective distance is between 300 feet.

Bring your Smartphone or tablet closer to the FireFly module.

Low battery power can seriously affect the FireFly module’s response.

Replace the FireFly module’s batteries.

Low power level of Smartphone or tablet can affect the transmission signal to the module.

Charge your smartphone or tablet.

In extreme cold, the batteries and electronic components may respond slowly.

Put a flat, wooden board under the FireFly module to protect it from the cold ground.

Because the FireFly module uses Wi-Fi wireless technology, nearby devices may interfere with the connection.

Keep away from active devices using a 2.4 GHz radio frequency.

Wi-Fi on your smartphone or tablet may have disconnected or may be turned off.

Refresh the app and connect to your device. Check in your device settings that Wi-Fi is enabled.

You may have to repeat the steps to pair your device to the FireFly module. 

In order to ensure your mobile device stays connected, you may consider turning your mobile device on Airplane Mode. Many new generation devices will detect our FireFly Wi-Fi and switch to mobile data. 

Wi-Fi on your smartphone or tablet may have disconnected.

Refresh the app and connect to your device. Check in your device settings that Wi-Fi is enabled.

You may have to repeat the steps to pair your device to the FireFly module.

The FireFly connection cable is not plugged into the FireFly module completely.

Check the red and green status indicators at the input port. Both should light up.

The heating coil is not making contact with the fuse.

Test the heating coil with no fuse. If the coil glows red, it is working. Consider adding a small piece of tape over the fuse to ensure placement.

The heating coil is dirty.

Manually fire without fuse connection as the heat itself will clean the heating coil.

With heavy use, the heating coil may fail.

Replace the connection cable.

The system is getting overloaded.

Restart your FireFly system.

When designing your show, time your cues at least two seconds apart.